Business Communications in Motion

Cloud-based VoIP and Call Centre solutions designed for reliability, scalability, and simplicity.

Benefits & Features
Call: 905‑534‑8900

Say Goodbye to Old-School Telecom

VoiceFlow gives businesses a modern, cloud-native phone system that eliminates complexity, reduces costs, supports remote and hybrid teams, and delivers enterprise-grade call quality and intelligence.

  • Professional business phone system without costly PBX hardware
  • Supports remote, hybrid, and multi-location teams
  • Built‑in call routing, IVR, and recording
  • Voicemail-to-email and fax-to-email
  • Call centre tools for scaling support and sales operations
  • Fully cloud-hosted in Canada for compliance and reliability
  • Easy to use, easy to deploy, and fully managed by Web in Motion

Get a Free Demo of VoiceFlow

Just fill out our request form to see how effortlessly your entire team can communicate.

Request a Demo

Intended Use

VoiceFlow Features

Business Voice Features

  • HD Voice with noise suppression
  • Local, free, international numbers
  • Auto-attendant (IVR)
  • Hunt groups and ring groups
  • Call recording (on-demand or always-on)
  • Voicemail and voicemail to email
  • Fax to Email
  • Softphone apps (iOS, Android, Windows, macOS)
  • Desk phone and conference phone support

Mobility & Remote Team Features

  • Work from mobile, desktop, or desk phone
  • Simultaneous ring and follow-me routing
  • Browser-based dashboard
  • Hot desking for shared workspaces
  • Web-based admin portal for easy management

Call Centre Features

  • Skills-based routing
  • Queue callback (“press 1 to get a callback”)
  • Agent dashboards with call metrics
  • Supervisor tools: whisper, barge, monitor
  • Queue performance reporting and SLAs
  • Historical analytics and forecasting

Integration Features

  • CRM Integration (Salesforce, HubSpot, Zoho)
  • Helpdesk integration (Freshdesk, Zendesk)
  • Webhook/API integration for custom workflows
  • Microsoft 365 and Google Workspace compatibility

Infrastructure & Reliability

  • Geo-redundant cloud infrastructure
  • 99.999% uptime design
  • Carrier-grade SIP trunking architecture
  • Redundant failover routing
  • Canadian-hosted data and routing

Security & Compliance

  • Encrypted calling (SIP/TLS and SRTP)
  • Secure provisioned devices
  • PIPEDA-friendly hosting
  • Fraud prevention and anomaly detection
  • Role-based access control

Flexible Plans for Any Size Business

Scale your phone system as you grow, without surprise fees or long-term contracts.

VoiceFlow Core

Small offices, remote teams, professional services
  • Softphone and desk-phone support
  • Local and toll-free numbers
  • Voicemail and voicemail-to-email
  • Auto-attendant (IVR)
  • Basic call routing
  • Call recording
  • Hunt and ring groups
  • Analytics and dashboard

VoiceFlow Call Centre

Support desks, sales teams, mid-sized businesses
  • Includes all Core features plus:
  • Queue management
  • Skills-based routing
  • Queue-callback
  • Agent dashboards
  • Supervisor tools
  • Performance and SLA reporting

VoiceFlow Enterprise

Large-scale centres, compliance-heavy industries
  • Includes all Call Centre features plus:
  • Dedicated/hybrid cloud infrastructure
  • Custom SLAs
  • API and webhook integrations
  • Compliance-ready configurations
  • High-availability routing
  • Priority onboarding and support

Why Choose VoiceFlow Over Other Providers?

  • Fully hosted in Canada with data residency
  • No outdated PBX hardware required
  • Enterprise-grade reliability and uptime
  • Advanced call centre features at SMB-friendly pricing
  • Simple pricing with no hidden fees
  • Fully managed service—Web in Motion handles everything
  • Scalable from 1 seat to hundreds
  • Better support than overseas VoIP providers

Upgrade Your Phone System Today

Experience simplicity, savings, and crystal-clear calling.

Contact Us